PPF Shipping - Cohesion Digital

Profile
The Challenge
The Solution
The Result

Rapid expansion was on the horizon for highly successful fulfilment company PPF shipping, but its in-house warehouse management system was struggling to cope with the demand. With more than 75,000 orders to fulfil every week, an upgrade was required to align with the company’s growth ambitions.

Industry: PPF Shipping
Platform: Magento
Head Office: Glasgow

The challenge

The complexity and scale of operations required a specialist, custom-built software designed around PPF’s business that could accommodate the company’s continuing expansion.

Managing Director Chris Swainson decided to bring in Cohesion Digital, who had carried out successful work for PPF in the past.

Solution

The Cohesion Digital developers took PPF’s existing open-source platform Horde as a base, saving on the significant costs of starting from scratch.

After an extensive consultation to establish PPF’s needs, the innovative warehouse management platform, Tradestream, was developed, built and tested on-site to ensure complete functionality and stability.

Tradestream handles all key warehousing and fulfilment operations smoothly and efficiently, including:

Customer invoices
Telephone orders
Picking lists
Tracking emails
Daily volume reports
Dashboard/KPIs
Stock management
Customer services
Returns processing
Value-added services

Cohesion Digital provided ongoing support after Tradestream went live and have since added more functionality as new requirements have emerged, such as seamless integration with DHL.

Chris Swainson

Managing Director

“Four years ago our turnover was less than £100,000. This year we project a final figure of £1.7 million. That would not have been possible without Tradestream.”

Screens

The Results

Tradestream’s flexibility means it will always be able to adapt to the changing needs of any business. Having a more efficient operation has helped to facilitate the massive expansion of the business, which PPF credit to Tradestream.
Processes at PPF have been revolutionised by Tradestream, increasing capacity and efficiency in addition to reducing costs for their clients.
As the platform is flexible and user-friendly, Tradestream is now used by PPF as their central enterprise resource planning system, managing all core data across departments.
It has also been rolled out to 15 other businesses by PPF’s Managing Director, who believes it to be, “a solution designed for better business.”